FAQ's regarding worplace problems and conflict

Our philosophy and approach to help resolve conflict at work

Employee Faq's - support for the individual employee

We are fully aware that this could be a very traumatic time for you if you are experiencing workplace bullying, harassment or discrimination at work. You will probably have many and very specific work related issues that need to be addressed and many questions that you need answers to.

The aim of this section is to give you the answers to some of the questions that we are most frequently asked. Seeking our independent advice and guidance to help you start to resolve workplace issues that you are trying to grapple with could be the next step for you to take, now that you are wanting to find some resolution to your difficulty.

At the end of this section we have also listed some other sites that may prove helpul for you to view. We hope these will also provide you with some support and help with your problem at work.

Management Faq's - support for the employer and management

Management are particularly interested in the answer to the one frequently asked question: - “Why should we use Phoenix Associates?” In this section we have attempted to answer this question, why an in-house solution is not necessarily the most effective, and a few more that we are often asked.

Mediation Faq's - our mediation based philosophy

For both the individual employee and management it is important that there is an appreciation of our mediation based approach to help you resolve current and potential workplace conflict and disputes, and help you implement major organisation changes. This section aims to provide you some insight into: What happens during mediation? How can this approach help? Why should I use the mediation based approach?