Conflict At Work - Workplace Bulling, Harassment & Discrimiation

Employee support - helping the individual at work 

Help to resolve workplace bullying, harassment and discrimination

If, as an individual employee, you feel that you are being subjected to workplace harassment, bullying and discrimination and you need to resolve your conflict at work, regain control and manage you future with confidence - then we are here to help and support you.

But first let us both have the same understanding of what we mean by the terms harassment, bullying and discrimination.

Bullying and harassment at work
 
ACAS have issued an advice leaflet which gives guidance to employers and management as to how they should safeguard employees in the workplace.  You will find a copy of the full leaflet in our "Articles" section under "Workplace Bullying and Harassment". It states very clearly that:  "Everyone should be treated with dignity and respect at work. Bullying and harassment of any kind are in no-one's interest and should not be tolerated in the workplace." It goes on to define bullying and harassment at work as follows:
  • Workplace Bullying may be characterised as offensive, intimidating, malicious or insulting behaviour, an abuse or misuse of power through means intended to undermine, humiliate, denigrate or injure the recipient. Behaviour at work that is considered bullying by one person may be considered firm management by another. Most people will agree on extreme cases of workplace bullying and harassment but it is sometimes the 'grey' areas that cause most problems.
  • Workplace Harassment, in general terms, is unwanted conduct affecting the dignity of men and women in the workplace. It may be related to age, sex, race, disability, religion, nationality or any personal characteristic of the individual, and may be persistent or an isolated incident. The key is that the actions or comments are viewed as demeaning and unacceptable to the recipient at work.

For practical purposes those making a complaint usually define what they mean by bullying or harassment at work as something that has happened to them which they feel is unwelcome, unwarranted and causes a detrimental effect on their well being. If an employee complains that he or she feels they are being bullied or harassed at work, then they have a grievance which must be dealt with regardless of whether or not their complaint accords with a standard definition.

Discrimination at work

  • Workplace Discrimination  It's against the law for an employer to discriminate against you at work because of your race, religion, country of origin, nationality, ethnic group, gender, sexuality or disability.  Please refer to our "Articles" section on our website under "Workplace Discrimination" where you will find each of these defined in greater detail and where they are covered by UK law.
Sometimes discrimination at work is obvious. If you aren't treated at work as well as someone else because of something like your skin colour or gender, it's referred to as direct workplace discrimination. But workplace discrimination can also be less obvious or subtler.  Imagine, for example, a job description at work that unfairly limits the chances of people from one sex or a particular ethnic group. This is called indirect workplace discrimination.
 
So what is your workplace situation?
 
There may be times, due to difficulties at work, when you feel victimised and totally disempowered and that there is no-one you can turn to. You feel you have been left to suffer on your own and are losing control at work and you don’t know how to regain control.  You feel you are in a downward spiral, having lost confidence, self-belief and trust.
 
What you are feeling is very real, even if you do not have the hard evidence to support it. You know you are a victim of some sort of psychological abuse at work - but cannot define it and cannot grasp it. You are becoming angry with yourself, others at work and those you love - but don't know why.
 
You may even be considering leaving the company but believe this would be totally unjust because you are convinced you have done nothing wrong and yet you are being forced out. You feel as if you are letting "them" win if you go, but you have no choice as your family life is suffering.
 
So where do you go from here?  Our support programme includes: 

  • helping you to gain control of your workplace situation - this does not mean that we take over, but we do ensure you re-establish control and confidence in your own abilities.
  • helping you to deal with and manage your stress, your emotions, your fears, your insecurities.
  • helping you to establish your goals and objectives for your career and your future, and developing an action plan to meet these objectives.
  • helping you to communicate directly, or through us acting on your behalf, your feelings and needs to your employer in a spirit of reconciliation and mediation.
  • negotiating, using mediation principles, an amicable settlement and providing you with the independent legal advice as necessary throughout the process.
  • processing your grievance through the formal and legal procedures on your behalf if the other parties are unwilling to resolve the dispute amicably.
  • providing you with the skills and techniques to manage change and cope better in the future.

We offer a completely integrated support service for you, from the time you contact us until your workplace difficulties are  resolved. Our team of specialists are experts in counselling, psychotherapy, mediation, negotiation, life skills development and employment law.

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Please complete as much information as possible, we aim to reply within 48 hours. If you have an urgent enquiry please call us on 0161 4396625.

News
And Articles

22/01/2008
My boss drove me to the brink of suicide!

Can you imagine if anxiety about going into work literally made you sick with fear? For the one in four who suffer from workplace bullying, this is a daily reality that can cause illness and depression.
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06/02/2007
Workplace Conflict

CIPD has recently published a report on managing conflict at work.
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5/02/2007
Exploring Workplace Conflict

A recent article by Dr Tony Fiore, a licensed psychologist and trainer. He explores issues of workplace conflict and how to resolve conflict at work.
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Workplace Bulling, Harassment & Discrimiation - Conflict At Work